Amerevent Tent Party Wedding & Event Rentals of St. Louis

(3.8)
40 reviews

About This Wedding Arch Rental Service

Customer reviews for Amerevent, a party rental company handling tents, tables, chairs, and related equipment for events including weddings, show mixed experiences. Positive feedback highlights reliable on-time delivery, respectful crew, reasonable pricing, and accommodating service for last-minute changes, often describing events as stress-free and successful. Negative reports frequently cite poor equipment quality (e.g., damaged, dirty, or unstable tables and tents), late or incomplete setup/pickup, and aggressive company responses to complaints including threats of legal action and references to restrictive contract terms. No specific details on wedding arches are mentioned; reviews focus on general rental items.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No wedding arch styles or designs are mentioned or recommended in the reviews; feedback centers on tents, tables, and chairs instead.

⭐ Quality Rating

Fair

📋 Delivery Time

Delivery is often mentioned as occurring the day before the event for early access, with on-site setup typically expected the day of; however, reviews note instances of delays (e.g., crew arriving late) and a policy allowing up to four hours after the event start for fixes. Pickup is supposed to be the evening of the event but has been reported as delayed until the next day.

📝 Common Complaints

Poor equipment condition (e.g., pitted, bowed, or filthy tables; torn, dirty, leaky tents with patches; collapsing tents; non-working lights); improper installation leading to issues like water pooling; late setup and delayed pickup; aggressive and bullying responses to complaints, including threats of lawsuits and demands to remove negative reviews.

📋 Rental Terms

Contracts are described as lengthy with fine print, including a four-hour window after event start for the company to address issues; distinctions between premium and standard (e.g., 'flea market') equipment options without clear disclosure during sales; prohibitions on negative reviews and non-disclosure clauses; early-bird discounts for advance bookings; expectations for customers to cover or repair minor issues (e.g., with pads or duct tape).

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Prices are frequently praised as great, reasonable, and offering good value, especially with early-bird discounts; some customers note affordability as a key reason for choosing the company despite other issues.

📋 Setup Tips

No specific tips for wedding arches are mentioned; however, reviews criticize improper tent installation causing slack roofs and water pooling, suggesting the need for professional verification of setup stability to avoid collapses or damage.

Location

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