White Willow Event Rentals
8479 8th Line, Utopia, ON L0M 1T0, Canada
Bella Wedding Events and Rentals specializes in wedding decor and rentals, including ceremony arches, backdrops, head tables, floral centerpieces, and stage decorations. Customers frequently praise the elegant, romantic, and customizable designs that bring visions to life, with professional setup typically handled the day before events. The owner, Viktoria, is often described as creative, accommodating, and kind, though some reviews highlight inconsistencies in execution and communication. Pricing ranges from $4,000 to over $5,000 for full services, with full upfront payment required, preferably via cash or e-transfer. While many report high satisfaction and value, a minority express dissatisfaction with deliverables not matching expectations and perceived dishonesty.
Elegant and romantic ceremony arches, often covered in flowers, with additional elements like vases, lights, and candles; backdrops, head tables, and floral centerpieces in custom colors and linens are also commonly mentioned.
Good
Setup is typically completed the day before the event, with decorators given access in the afternoon or evening to allow ample time for preparation.
Failure to deliver decorations matching discussed designs or provided pictures (e.g., empty stages, hideous entrances, poor cake tables); demands full upfront payment and prefers cash/e-transfer to avoid taxes; scratched or damaged items like charger plates; broken vases during teardown; slow communication during planning; changes to invoices without notice; blocking clients and posting event photos without permission; perceived dishonesty and rudeness post-payment.
Full payment required upfront, preferably via cash or e-transfer; original quotes around $5,000 but negotiable down to $4,000 or less; services include setup and teardown, with decorators accessing the venue the day before; no explicit guarantees mentioned, but some reviews imply expectations of professional execution based on prior discussions.
Good
Mixed feedback: Some customers describe prices as 'great' and offering good value for high-quality, custom decor; others complain of being overcharged (e.g., $4,000–$5,000 for work deemed worth only $1,000), with demands for full upfront payment seen as a scam tactic, especially when deliverables fall short.
No specific customer-facing setup tips are mentioned, as the business handles installation and teardown; one review notes a worker accidentally breaking filled vases while wheeling a cart during removal, suggesting care in handling fragile items.
8479 8th Line, Utopia, ON L0M 1T0, Canada
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