family party rental
1634 E Edinger Ave, Santa Ana, CA 92705, USA
Baker Party Rentals offers a wide selection of wedding and event rental items, including tables, chairs, lighting, AV systems, and decorative elements, with options for online ordering, in-person pickup, and delivery services. Customers appreciate the fair pricing, helpful staff in many cases (such as representatives like Vidal, Nancy, and Allison), and efficient setup teams that adhere to venue timelines. However, experiences vary, with some reports of delivery delays, missing items, and inconsistent customer service. Rentals are unavailable on Sundays and Mondays, and contracts include setup time limits.
No specific wedding arch styles or designs are mentioned in the reviews.
Good
Delivery and setup are generally described as punctual and efficient, with teams unloading items on time to meet venue requirements; no exact average times are specified, but one instance noted a potential delay that was resolved before the event started.
Missing rental items (e.g., tables), equipment malfunctions (e.g., AV system shutting down), inconsistent customer service (e.g., rude interactions, unhelpful staff, and poor management decisions like loading dock access), and strict delivery time policies that can be stressful.
Policies are described as fair and easy to navigate; contracts include time limits on setup and unloading; early pickup options for certain items (e.g., napkins) are available; no deliveries or pickups on Sundays or Mondays; fulfillment of agreed contracts is generally upheld, though guarantees for specific completion times may not always be flexible due to external factors like traffic.
Good
Pricing is consistently rated as fair and affordable, providing good value for money with a large selection and quality items; customers note it as a deciding factor when comparing to competitors.
No specific setup, maintenance, or care tips for wedding arches are mentioned; general advice includes allowing time for pre-event preparation (e.g., folding napkins in advance) and coordinating closely with the team to ensure punctual unloading within venue constraints.
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