Signature Party Rentals

(4.2)
83 reviews

About This Wedding Arch Rental Service

Signature Party Rentals provides event rental services including linens, chairs, tables, and glassware for weddings and parties, with options for customer pickup to avoid delivery fees or full setup/teardown by staff. Customers praise the high-quality items that arrive wrinkle-free and without breakage, efficient packing, and professional on-site adjustments, often completing setups in under an hour. Showroom visits in Orange County allow firsthand viewing. However, some report delays in quote responses and delivery vehicle issues like street blocking or unsafe driving. Pricing is viewed as offering good value for premium items, especially with self-pickup.

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Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews; feedback focuses on general rentals like chairs (e.g., walnut bentwood), linens, and tables.

⭐ Quality Rating

Excellent

📋 Delivery Time

Setups are typically quick and efficient, often completed in under 1 hour by staff or with family help; teardowns and pickups are seamless and prompt, even with tight turnarounds, though exact times vary by event size.

📝 Common Complaints

Delayed responses to quote requests (up to 16 days), unprofessional communication without apologies, and delivery issues including trucks blocking driveways/streets for extended periods and unsafe driving by drivers.

📋 Rental Terms

Customers can opt for self-pickup and drop-off to avoid delivery fees; surcharges apply to quotes; items are packed efficiently with no reported breakage; staff handle on-site setups/teardowns, but some venues require advance coordination for access.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Positive overall, with customers noting good value for high-quality, luxurious items like china, silverware, and glassware; self-pickup helps minimize costs while maintaining premium feel, though some rented more items than needed and mentioned surcharges in quotes.

📋 Setup Tips

Linens arrive wrinkle-free and ready for tables; glassware can be repurposed (e.g., as vases for centerpieces); pack items efficiently for quick family-assisted setup (about 1 hour); coordinate with staff for last-minute adjustments and tight turnarounds to ensure smooth execution.

Location

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