Arizona Party Rental

(4.5)

113 reviews

About This Wedding Arch Rental Service

Arizona Party Rental offers delivery, setup, and pickup services for event items including tables, chairs, linens, and wedding arches, primarily for weddings and parties in the Tucson area. Reviews indicate professional setup on the morning of events when executed well, with on-time installations noted in positive cases, though some experiences involved delays in pickup and unprepared staff lacking tools. Quality of items is generally described as good for tables and chairs, but one instance of a damaged arch was reported. Pricing is frequently praised as reasonable and well-priced for the services provided, with easy reservation processes via phone or website, though customer service varies with some staff being helpful and others perceived as rude.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No specific arch styles or designs are commonly mentioned or recommended in the reviews; only a single reference to a rented arch exists without details on style.

⭐ Quality Rating

Fair

📋 Delivery Time

Delivery and setup typically occur on the morning of the event, with pickup scheduled post-event (e.g., intended for 10pm but sometimes delayed to the next day); no average time is explicitly stated, but services are described as on-time in successful cases.

📝 Common Complaints

Rude and unhelpful customer service (e.g., sighing staff, poor phone interactions, condescending tones); poor communication and organization (e.g., incorrect invoices, unconfirmed reservations, missing emails); unprepared delivery/setup teams (e.g., no tools, wrong risers for dancefloor, late pickup); damaged or substandard items (e.g., arch with a hole); security issues (e.g., items not tied down).

📋 Rental Terms

Reservations require confirmation via email, though receipt issues have been reported; damaged items may result in minor discounts (e.g., $10 off for a hole in an arch); no broad guarantees mentioned, but setup relies on venue tools if staff are unprepared; availability checks are directed to the website.

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Generally positive, with customers describing prices as 'perfect,' 'well priced,' and offering good value for professional delivery and setup; however, high costs for larger orders (e.g., over $1,000 for a wedding) were noted, with minor discounts seen as insufficient for issues.

📋 Setup Tips

Ensure venue has tools available, as delivery teams may arrive without them; for outdoor setups on grass, confirm appropriate risers or supports for items like dancefloors to avoid last-minute rearrangements; clarify outdoor event details multiple times during planning to prevent misunderstandings.

Location

Other Wedding Arch Rental Services in Tucson