Frostings Event Design & Rentals

(4)

15 reviews

About This Wedding Arch Rental Service

Frostings Event Design Rentals specializes in wedding and event decorations, including unique floral arrangements, custom linens, and tailored setups that transform venues like ballrooms and backyards. Customers frequently praise the high-quality, elegant inventory and professional execution that aligns with personal visions, though communication can be inconsistent, especially for smaller contracts, and responsiveness varies. Pricing is considered premium but justified by the value provided, with flexibility shown in accommodations like pandemic-related postponements. No specific details on wedding arches are mentioned, but the service covers comprehensive decor rentals and setups.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews; focus is on general floral themes, custom linens, table settings, and eclectic decorations for elegant, unique events.

⭐ Quality Rating

Excellent

📋 Delivery Time

Not mentioned in the reviews; no details on average or typical delivery and setup times provided.

📝 Common Complaints

Inconsistent and poor communication (e.g., unresponsive to calls, emails, voicemails); difficulty reaching staff; perceived unprofessionalism from some employees (e.g., staff on phones, arrogant attitude); feeling deprioritized for smaller contracts.

📋 Rental Terms

Limited details; flexibility in accommodating changes like wedding postponements due to the pandemic; no explicit policies or guarantees mentioned beyond general service professionalism.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Described as pricey or premium, but customers feel it offers good value for the high-quality, unique decor and designs provided.

📋 Setup Tips

No specific setup, maintenance, or care tips mentioned; reviews highlight that the company handles setup professionally, transforming venues with attention to detail, but advise using a wedding planner for better vendor coordination due to communication challenges.

Location

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