Ann's Party Rentals

(2.3)
3 reviews

About This Wedding Arch Rental Service

Customer reviews for this Staten Island-based wedding arch rental business show mixed experiences. Positive feedback highlights timely delivery and clean equipment, while negative comments frequently mention dishonest pricing practices, such as requiring payment before contracts and not honoring quoted prices, alongside issues with equipment quality and rude customer service. No specific details on arch styles, setup times, or maintenance tips are provided.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews.

⭐ Quality Rating

Poor

📋 Delivery Time

One review mentions delivery 'on time,' but no average or typical setup time is specified across reviews.

📝 Common Complaints

Dishonest pricing (quoted prices not honored, payment required before contract), poor equipment quality (rusty and dingy items, wrinkled and stained linens in wrong sizes), and rude, aggressive customer service (described as nasty, arrogant, and unhelpful, with staff unwilling to address issues post-payment).

📋 Rental Terms

Payment is required before signing a contract, and post-payment satisfaction is not guaranteed, with staff reportedly advising dissatisfied customers to use another provider instead of offering refunds.

👥 Customer Service Rating

Poor

💰 Pricing Feedback

Negative; described as thieving and money-hungry, with website quotes not honored and a focus on upfront payments without reliable follow-through.

📋 Setup Tips

No setup, maintenance, or care tips for wedding arches are mentioned in the reviews.

Location

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