Balloons Lane Balloon DELIVERY

(4.8)
172 reviews

About This Wedding Arch Rental Service

Balloons Lane specializes in balloon arrangements including garlands, bouquets, and LED designs suitable for events like weddings, birthdays, and parties. Customers frequently praise the professionalism of owner Sam, timely delivery, and high-quality, customizable setups that enhance event atmospheres. Services often involve phone consultations for design, with on-site setup and delivery handled efficiently. However, some reviews highlight issues with pricing transparency, adherence to specific requests, and communication after payment. Rentals typically require upfront payment, and the business operates in areas like Brooklyn with options for same-day service.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

The most common styles mentioned include balloon garlands, LED balloons for romantic or whimsical effects (especially for weddings and engagements), personalized confetti and chrome/metallic balloon arrangements, and simple latex balloon bouquets. Designs are often tailored to themes, colors, and event sizes, with garlands noted for transforming spaces.

⭐ Quality Rating

Excellent

📋 Delivery Time

Deliveries are typically on time or same-day, with seamless and accurate timing; no specific average duration is mentioned, but setups are described as simple and punctual, often completed without customer intervention.

📝 Common Complaints

Disregarding specific customer requests and instructions despite provided details or photos; demanding upfront payment before completion; overcharging or quoting unexpectedly high prices (e.g., tripling original quotes or $350 for basic latex balloons); lack of response after expressing dissatisfaction; perceived lack of professionalism in some cases.

📋 Rental Terms

Upfront payment is required via methods like Zelle (e.g., $2,300 in one case); no explicit guarantees mentioned, but services include delivery, setup, and customization based on consultations; same-day service is available in emergencies.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Mixed; some describe prices as very fair and offering good value for beautiful, impactful designs; others complain of overcharging (e.g., three times the original quote), ridiculous high prices for basic items, and demands for full payment upfront without delivering promised quality.

📋 Setup Tips

The business handles setup professionally and on-site, often arriving punctually without needing customer check-ins; for balloon garlands, extra materials can be used creatively (e.g., additional pieces for bars); customers recommend providing clear photos and instructions during phone consultations to ensure desired outcomes, and themes are matched accurately when communicated well.

Location

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