American Party Place

(4.3)
115 reviews

About This Wedding Arch Rental Service

American Party Place provides a range of event rentals including tents, dance floors, tables, chairs, and flooring, suitable for weddings and parties. Customers frequently praise the professional and communicative staff, fair pricing, and flexibility with last-minute changes. Delivery and setup are generally efficient, though time windows can be broad (e.g., 8 AM to 5 PM), and occasional delays or quality issues with items like chairs and tables have been reported, often mitigated by covers or refunds. The company supports self-pickup options and accommodates weekend rentals, contributing to positive overall experiences for most users.

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Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews; rentals focus on items like tents (e.g., 40x60-foot wedding tent), dance floors (e.g., 15x15), and canopies rather than arches.

⭐ Quality Rating

Fair

📋 Delivery Time

Delivery windows are typically broad, such as 8 AM to 5 PM or 12 PM to 4 PM, with setup often completed quickly (e.g., fast for tents and dance floors); however, some delays extend to late afternoon or evening, and confirmation calls are provided in the morning.

📝 Common Complaints

Poor condition of chairs and tables (scratched, rusted, damaged, requiring covers); late deliveries outside stated windows; broken items like dance floors; overly conservative breakdown time estimates leading to extra venue costs.

📋 Rental Terms

Flexible weekend rental policies; options for self-pickup and drop-off (e.g., using U-Haul); easy additions to orders; refunds provided for damaged or unusable items; broad delivery/pickup time frames with morning confirmations; invoicing is quick with official paper receipts.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers describe pricing as the best by far, fair, reasonable, and great value for money, especially for items like tents, canopies, heaters, and overall wedding setups.

📋 Setup Tips

Use thick tablecloths and full chair covers to hide damage; white birch flooring is easy to assemble and disassemble; tents and dance floors have fast setup and teardown times (e.g., large tent down in about 1 hour).

Location

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