Aabco Rents - Party Goods

(4.2)

35 reviews

About This Wedding Arch Rental Service

Customer reviews for this wedding arch rental business, part of a broader party rental service, show mixed experiences. Positive feedback highlights friendly and accommodating staff, reasonable pricing, and reliable delivery for wedding events, with some customers praising last-minute assistance and overall stress-free rentals. However, complaints include issues with item preparation (e.g., linens needing pressing and having stains), incomplete setup (e.g., heaters delivered unassembled), lack of refunds for forgotten pickups, and perceptions of poor customer compassion. Delivery is generally on time but should be scheduled in advance; pricing is viewed as good value by many, though extra charges for fixes can arise. No specific details on wedding arches are mentioned, but general rental quality and service vary.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned or recommended in the reviews.

⭐ Quality Rating

Unknown

📋 Delivery Time

Delivery is typically arranged in advance and occurs on the scheduled date, but exact times or averages are not specified; one review notes the importance of scheduling before the event to avoid issues.

📝 Common Complaints

Common complaints include linens arriving wrinkled, bagged, and stained requiring additional preparation; incomplete setup (e.g., heaters delivered unassembled leading to extra charges); lack of refunds or flexibility for forgotten pickups; and perceptions of poor customer compassion or discrimination.

📋 Rental Terms

Rentals require advance ordering (e.g., 2.5 months in some cases) and full payment; partial refunds may be offered (e.g., half for no-shows), but full refunds are not guaranteed; delivery and pickup are scheduled, with after-hours support available but no flexibility for last-minute changes mentioned.

👥 Customer Service Rating

Mixed, leaning towards Good to Excellent in positive reviews (friendly, helpful, and accommodating staff saving events), but Poor in complaints involving lack of compassion, discrimination, or unhelpful responses.

💰 Pricing Feedback

Generally positive, with multiple reviews describing prices as good, great value, and lower than competitors; however, some note unexpected extra charges (e.g., over $500 for heater fixes) exceeding initial quotes.

📋 Setup Tips

Schedule delivery well in advance; be prepared to handle some assembly or preparation yourself (e.g., pressing linens or setting up heaters); check items upon delivery to avoid issues like low readings or improper setup.

Location

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