24/7 Events

(4.7)

38 reviews

About This Wedding Arch Rental Service

24/7 Events is a professional event rental company offering a wide range of items including tents, tables, chairs, linens, tableware, sofas, and heaters, suitable for weddings, showers, parties, and corporate events. Reviews highlight their large showroom for in-person selection, clean and high-quality inventory, seamless booking and delivery processes, and responsive staff who provide design suggestions. Delivery and setup are typically on-time, with options for pick-up/drop-off. While most customers praise the reliability and value, one review noted issues with order accuracy, equipment functionality, and refund handling. No specific mentions of wedding arches were found in the reviews.

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Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned or recommended in the reviews. The rentals focus on tents, tablescapes, linens, chairs, and other event elements like sofas and LED bars.

⭐ Quality Rating

Excellent

📋 Delivery Time

Reviews describe delivery and setup as on-time and seamless, but no specific average times (e.g., hours or days) are mentioned. Processes are noted as quick and stress-free.

📝 Common Complaints

The most common complaints, based on a single negative review, include inaccurate estimates and order details, rude staff, broken equipment (e.g., heaters in a rented tent), refusal of refunds, and unexpected charges for alleged missing items. Other reviews report no issues.

📋 Rental Terms

Limited details are provided; rentals include options for delivery, setup, pick-up, and drop-off. One review mentions a showroom for in-person selection and last-minute orders being accommodated. No explicit policies on guarantees, durations, or deposits are detailed, though equipment is described as being in excellent condition upon return in positive experiences.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers generally view pricing as competitive and offering good value for money, with high-quality equipment justifying the cost. One review criticized a $5,000 charge for a heated tent with non-functional heaters and additional surprise fees, calling it disappointing and scam-like.

📋 Setup Tips

No specific setup, maintenance, or care tips for wedding arches are mentioned, as arches are not referenced. General positive notes include staff assistance with design and coordination (e.g., for tablescapes), on-time delivery/setup by professional crews, and inventory arriving clean and ready-to-use. One review suggests visiting the showroom to mix and match items in person for the best results.

Location

Other Wedding Arch Rental Services in Santa Clarita