BeDazzle My Events - Event Rentals - Luxury Events
📍 389 N East End Ave, Pomona, CA 91767, USA
BeDazzle My Events offers a range of event rental items including tables, chairs, backdrops, draping, lighting, lounge furniture, and chargers, suitable for weddings, birthdays, and other occasions. Customers frequently praise the variety of selections and professional setups that transform venues, but experiences vary with some reporting efficient delivery and helpful staff, while others note issues like order mix-ups, damaged items, scheduling problems, and inconsistent communication. Pricing is often described as affordable, though some find it higher than expected with minimum spend requirements for small events.
Common Styles
The reviews primarily mention backdrops and draping as key decorative elements for events, including weddings and parties. Specific examples include a simple backdrop for birthdays and draping combined with lighting for larger events like 30th birthdays or school dances. No distinct arch styles are explicitly detailed, but draping and backdrops appear to serve similar decorative purposes.
Quality Rating
Good
Delivery Time
Delivery and setup times are generally punctual and efficient when successful, with teams arriving on time or early for setup and breakdown. However, issues like early unannounced pickups (e.g., showing up on Monday instead of Tuesday) or delays in corrections (e.g., returning later the same day for wrong items) are noted, with no specific average duration provided but emphasis on quick transformations of venues.
Common Complaints
Frequent issues include order mix-ups (e.g., wrong tables delivered), damaged or broken items (e.g., chairs toppling, cracked charger plates, old/broken tables), scheduling unreliability (e.g., last-minute cancellations, early unannounced pickups, no-shows for appointments), poor communication and unprofessionalism (e.g., no apologies, apathy on calls, hit-and-run incidents like knocking over a mailbox), and overpricing or hidden fees (e.g., higher than online prices, minimum $1000 spend for small events).
Rental Terms
Bookings can be made early with flexibility for changes in details or quantities. Delivery fees apply (e.g., $95 mentioned), and pickups are scheduled but sometimes occur early if convenient for the company. A minimum spend of $1000 is required for small events. No specific guarantees are detailed, but some reviews note accommodations for difficult requests and corrections for errors, though without refunds or apologies in problematic cases.
Customer Service Rating
Fair
Pricing Feedback
Feedback is mixed: many describe prices as affordable, great value, and reasonable for the quality and service provided, especially for larger events with compliments on transformations. However, criticisms include being overpriced compared to online listings (due to unupdated prices), expensive for small events with a $1000 minimum, and no refunds for issues like broken items, leading to perceptions of poor value in negative experiences.
Setup Tips
Reviews highlight the efficiency of the team's setup and breakdown, with tips to book early for custom orders or hard-to-find items. One review suggests elevating themes with additional ideas from staff (e.g., for a butterfly party). Care tips include checking items upon delivery for damage (e.g., white chairs prone to visible marks from stacking) and ensuring availability for scheduled pickups to avoid unannounced early collections.