I Do Rentals AZ
📍 2039 E Cedar St #103, Tempe, AZ 85281, USA
I Do Rentals specializes in event and wedding rentals, including tables, chairs, lighting, furniture, and decorative elements like hedge walls and crosses. Customers frequently praise the company's reliability in delivery and setup, with most services completed on time and tailored to client visions. The business offers a wide inventory suitable for weddings, parties, and corporate events, with strong emphasis on customization and professional execution. While pricing is generally viewed as reasonable, one review highlighted issues with customer service flexibility during a holiday rental.
Common Styles
The reviews do not explicitly mention or recommend specific wedding arch styles or designs. Related decorative elements like hedge walls, crosses, and feature walls (e.g., burger wall) are noted for events, but no arch-focused details are provided.
Quality Rating
Excellent
Delivery Time
Deliveries and setups are typically on time, with examples including morning deliveries (e.g., Wednesday morning) and prompt execution as promised; no specific average time is quantified, but reliability is consistently highlighted.
Common Complaints
The primary complaint involves poor customer service flexibility and rudeness during a holiday rental issue with stained cushions, where the company refused a credit and insisted on replacement despite the customer's full house; this led to frustration over lack of understanding and perceived dishonesty in their response. Other reviews are overwhelmingly positive with no recurring issues.
Rental Terms
Reviews mention flexible customization of quotes and packages, prompt responses to inquiries, understanding of last-minute changes or accidents (e.g., a family member taking an item), and guarantees of on-time delivery, setup, and teardown. No strict policies are detailed, but the company emphasizes seamless service and client vision alignment.
Customer Service Rating
Excellent
Pricing Feedback
Customers describe the pricing as reasonable, affordable, and offering good value for money, with positive notes on customization without excessive costs; no complaints about pricing, though one review prioritized service over a small $30 credit.
Setup Tips
The company handles setup professionally, checking in multiple times to match client visions, keeping clients informed throughout the process, and ensuring quick and efficient placement. For lighting (e.g., bistro lights), mapping out placement in advance is recommended for optimal results, especially in challenging environments like deserts. Teardown is similarly efficient and non-intrusive.