Wishes and Wows

(4.5)

15 reviews

About This Wedding Arch Rental Service

Wishes and Wows is an event planning service specializing in weddings, parties, and special occasions, offering coordination, decor setup, rental items like furniture, tents, and backdrops, as well as vendor management for food, drinks, and entertainment. Reviews highlight strong attention to detail, customization to client visions, and efficient on-site coordination, with most events described as seamless and memorable. While delivery and setup times vary (e.g., 2 hours early arrival or last-minute tent installations), occasional issues like unexpected charges for adjustments have been noted. The service operates in the Bay Area, with positive feedback on vendor quality and post-event cleanup.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews; references are to general decor such as backdrops, tents, and stands, with one notable example of a 'beautiful backdrop' donated for a community event.

⭐ Quality Rating

Good

📋 Delivery Time

Typical arrival 2 hours before the event start time; capable of last-minute setups like tents, but no average duration specified.

📝 Common Complaints

Failure to inform clients of venue changes in advance (e.g., playground closure) leading to on-site adjustments; unexpected additional charges for relocating setups (e.g., $300 fee).

📋 Rental Terms

No explicit rental terms or guarantees detailed; one instance of charging extra fees for unforeseen changes or moves, even for repeat clients, with emphasis on professional resolution expected but not always met.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Mostly positive implied value through high recommendations, but one complaint about an unexpected $300 charge for setup relocation, viewed as unprofessional and insulting for loyal clients.

📋 Setup Tips

Team handles full setup and teardown, ensuring the venue (e.g., yard) is left 'good as new'; arrive early (e.g., 2 hours) for on-site preparations; communicate venue details in advance to avoid issues; extra support during events for host needs.

Location

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