West Coast Event Productions, Inc.

(4.4)

98 reviews

About This Wedding Arch Rental Service

West Coast Event Productions (WCEP) specializes in event rentals for weddings and other occasions, offering items such as tents, canopies, linens, lighting, and decor. Customers frequently praise the company's professional setup, punctual delivery, and flexible accommodations, including short-notice rentals. Services include on-site coordination with venues and customization based on client visions. While most reviews highlight reliable execution, one reports property damage during delivery and inadequate accountability from management. The business maintains a large in-house inventory for various event sizes.

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Additional Information

📋 Common Styles

Reviews do not explicitly mention wedding arches; instead, they highlight canopies and tents as common structures, such as a 40'x50' canopy and a 10x30 ft canopy, often customized for venues with constraints like yards or snow.

⭐ Quality Rating

Excellent

📋 Delivery Time

Delivery and setup are described as prompt, punctual, and efficient, often completed with ample time before events; no specific durations like hours are mentioned, but examples include smooth setups despite challenges like yard constraints or snowstorms.

📝 Common Complaints

The primary complaint involves a delivery driver damaging garden beds with a large truck and the owner refusing accountability despite video evidence; additional criticism labels the company as dishonest and lacking integrity.

📋 Rental Terms

The company owns a large in-house inventory, allowing flexibility for short-notice rentals (e.g., one week for a wedding); they accommodate changes, provide detailed documentation on quantities, selections, and timings, but no specific policies, guarantees, or contract details are mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No specific feedback on pricing or value for money is provided in the reviews.

📋 Setup Tips

No explicit setup, maintenance, or care tips are mentioned; reviews note that the crew takes initiative for functional and aesthetic placements when directions are unclear, and coordinates seamlessly with venue staff.

Location

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