Ultimate Party Tents & Events

(4.8)

19 reviews

About This Wedding Arch Rental Service

Ultimate Party in Hendersonville, TN, provides rental services for party equipment including tents, tables, chairs, balloons, and projectors. Customers frequently praise the timely delivery, professional setup, and courteous staff. While most experiences are positive with fair pricing for quality items, some note additional fees for rush orders, pickup, and drop-off that can increase costs.

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Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews, as the feedback focuses on general party equipment like tents, tables, chairs, and balloons.

⭐ Quality Rating

Excellent

📋 Delivery Time

Deliveries are typically on time, with some setups completed the morning of the event; no specific average time is detailed, but promptness is consistently highlighted.

📝 Common Complaints

Additional fees for rush orders (e.g., $25 rush fee), pickup ($5.64), and drop-off ($5.64), which some customers find excessive and non-negotiable; a few mention changes in service adding unexpected costs.

📋 Rental Terms

Includes fees for rush orders ($25 even for requests made 6 days prior), pickup ($5.64 for loading), and drop-off ($5.64 for unloading); fees are non-negotiable; equipment must be returned, with options for delivery and setup by the company.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive with fair prices and good value for quality equipment, but mixed due to complaints about hidden fees that inflate the total cost significantly.

📋 Setup Tips

No specific tips for wedding arches are mentioned; general feedback notes that the setup crew is efficient, professional, and works quickly even in challenging conditions like heat, ensuring everything is clean and properly arranged.

Location

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