Tour de Tents

(3.6)
13 reviews

About This Wedding Arch Rental Service

Customer reviews for this event rental business, which includes services for weddings and other gatherings, highlight a mix of experiences. Positive feedback emphasizes reliable on-time delivery and setup, helpful and communicative staff who offer practical suggestions (such as weather adaptations for tents), and accommodating last-minute needs. However, several reviews note issues with poor communication, delayed responses to quotes, and occasional no-shows for appointments. Rentals commonly include tents, tables, chairs, linens, and lighting, with praise for durability in adverse weather. Pricing is described as affordable in one review, and the business is recommended for various events despite inconsistencies in responsiveness.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews. The feedback primarily focuses on tents, tables, chairs, linens, lighting, and other event rental items rather than arches.

⭐ Quality Rating

Good

📋 Delivery Time

Delivery and setup are described as on-time and faster than expected in positive reviews, but no specific average times (e.g., hours or days) are provided. Some experiences involved prompt drop-offs and pick-ups, even in bad weather.

📝 Common Complaints

Poor communication and unresponsiveness (e.g., delayed or missing quotes, ignored emails/phone calls), no-shows for appointments, and resulting loss of time or business opportunities.

📋 Rental Terms

Limited details are mentioned; one review notes flexibility in swapping rented items (e.g., chairs) due to weather, and tents are guaranteed to hold up in winds up to 23 mph with appropriate setup. No formal policies like cancellation terms or guarantees are explicitly detailed.

👥 Customer Service Rating

Good

💰 Pricing Feedback

One review describes the service as affordable, with no other specific pricing complaints or praises mentioned. Value is implied positively through recommendations for future use.

📋 Setup Tips

For weather-prone setups, use tablecloth clips to secure linens in wind; choose tent locations carefully with staff input to withstand rain and winds; consider upgrading to padded resin chairs for rainy conditions. Staff assistance in deciding side enclosures for tents is recommended for protection during storms.

Location

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