Tony's Party and Rentals - Party Supplies in Antioch CA, Party Planner, Party Decorations, Party Jumpers, Event Planning

(4.3)
8 reviews

About This Wedding Arch Rental Service

Customer reviews for this party rental business, which includes options for wedding arches, highlight services such as renting children's folding chairs, tables, and other event equipment. Positive feedback emphasizes quick communication, affordability, reliable delivery options (including pickup at the store), and excellent service for outdoor events. However, some experiences note issues with punctuality, incomplete setup requiring customer assistance, and chairs that may sink into grass on uneven surfaces. No specific details on wedding arches are provided in the reviews.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No wedding arch styles or designs are mentioned in the reviews.

⭐ Quality Rating

Unknown

📋 Delivery Time

One review mentions delivery occurring 30 minutes before the event start time, when it was scheduled for one hour prior; other reviews indicate quick communication for quotes and delivery options available, but no average time is specified.

📝 Common Complaints

Late delivery and setup (30 minutes behind schedule), incomplete setup requiring customers to handle tables and chairs themselves, chairs sinking into grass, and lack of discount for delays; described as unprofessional in one case.

📋 Rental Terms

No specific rental terms, policies, or guarantees are mentioned in the reviews; delivery and pickup options are noted as available.

👥 Customer Service Rating

Mixed: Generally good with quick responses and amability noted in positive reviews, but poor and unprofessional in one instance due to lateness and incomplete service.

💰 Pricing Feedback

Described as very affordable for children's folding chairs; one customer suggested a discount should have been offered for late service, implying value could be better in such cases.

📋 Setup Tips

Avoid using chairs on soft grass as they may sink; customers may need to handle setup themselves if the provider does not complete it.

Location

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