The Venue at Seven Oaks Farm
11360 seven oaks farm drive, Tuscaloosa, AL 35406, USA
About This Wedding Arch Rental Service
Customer reviews for The Grand Event Design & Decor, a wedding arch and event decor rental business, are predominantly positive, highlighting the team's creativity, professionalism, and ability to deliver elegant, themed designs such as Gatsby-inspired setups with elements like feathers, signage, and detailed decorations. Services include rentals for tables, chairs, linens, and overall event decor, with praise for seamless execution and helpful guidance on details. However, one review reports significant issues including poor communication, overcharging, substandard decoration quality, and unprofessional staff behavior, which negatively impacted a wedding. No specific details on delivery timelines or rental policies are commonly mentioned.
Sumarizado pelo Grok
Additional Information
Common Styles
Gatsby Gala themes with signage, billboard eyes, and feathers; elegant and professional designs; table decor suggestions; general event transformations including tables, chairs, and linens.
Quality Rating
Good
Delivery Time
Not mentioned in reviews
Common Complaints
Poor communication and unreturned calls; belittling customer ideas; overcharging and dishonesty about costs; substandard decoration quality leading to poor venue aesthetics; unprofessional staff behavior including cursing at clients; lack of apology or resolution after issues.
Rental Terms
Not mentioned in reviews
Customer Service Rating
Good
Pricing Feedback
One review complained of overcharging relative to the poor quality delivered, with $10k spent on decor that disappointed; no positive pricing feedback mentioned.
Setup Tips
Not mentioned in reviews
Location
Other Wedding Arch Rental Services in Tuscaloosa
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10286 Beck Dr, Tuscaloosa, AL 35405, USA