Sunflower Rentals Inc

(4.5)

96 reviews

About This Wedding Arch Rental Service

The reviews describe a general equipment rental business (Sunflower Rents in Topeka) praised for friendly and helpful staff, competitive pricing, well-maintained equipment, and reliable service for items like stump grinders, excavators, and propane refills. Customers appreciate the straightforward pricing and support, though some note minor issues like unclean storage areas. There are complaints about billing disputes, strict policies on returns, and one instance of unprofessional handling of negative feedback via a customer ban. No reviews mention wedding arches or related services.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

None mentioned; reviews focus on general equipment like stump grinders and excavators, not wedding arches.

⭐ Quality Rating

Unknown

📋 Delivery Time

One review mentions delivery for a stump grinder rental with setup included, but no specific time is given; extra costs for delivery and pickup noted, with an expectation to call immediately upon completion regardless of time.

📝 Common Complaints

Billing disputes (e.g., unexpected $150 charge for not calling after late-night use), unclean equipment storage areas, unprofessional response to negative reviews (e.g., banning customers and using derogatory notes in the system), and occasional equipment issues that are resolved but initially problematic.

📋 Rental Terms

Rentals include delivery and pickup options at extra cost; customers must call immediately when done, even late at night, to avoid additional charges; company policy may ban customers based on negative reviews; equipment is checked out with customers for proper use; propane refills available.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally positive, described as great, best in the city, straightforward, and good value for money; one example of $508.48 total for a delivered stump grinder rental, with additional $150 charge disputed but resolved.

📋 Setup Tips

Staff checks customers out on equipment to ensure no problems; for general maintenance, suggestion to clean up storage areas routinely, but no specific tips for wedding arches as they are not mentioned.

Location

Other Wedding Arch Rental Services in Topeka