Sunbelt Rentals

(4.1)
130 reviews

About This Wedding Arch Rental Service

The provided reviews for this rental business primarily discuss general equipment rentals, tools, and wedding-related items like dishes and linens, with no specific mentions of wedding arch rentals. Practical details include mixed experiences with delivery and pickup (often same-day for tools), equipment condition varying from good to poor, and customer service ranging from helpful to unhelpful. Potential customers should note complaints about item cleanliness in wedding rentals and recent price increases after a business rebranding.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

None mentioned in the reviews, as no wedding arch rentals or designs are discussed.

⭐ Quality Rating

Unknown, as no reviews address the quality of wedding arches specifically; related wedding item rentals (dishes and linens) were rated Poor due to dirtiness and damage.

📋 Delivery Time

Unknown for wedding arches; general tool rentals mention quick delivery and same-day pickup, while wedding item pickups were self-service with no setup time specified.

📝 Common Complaints

Dirty and damaged wedding rental items (e.g., soiled linens, torn linens, dishes with dried food requiring washing); poor communication and unhelpful responses from staff; recent price increases; no cash payments accepted after rebranding; occasional rudeness from employees; missing receipts or agreements.

📋 Rental Terms

No cash accepted after rebranding to Sunbelt; items like dishes are reportedly hand-washed then run through a dishwasher; reservations may have miscommunications leading to unavailable items; pickups are self-service with loading assistance sometimes provided; no specific guarantees mentioned, but follow-up communications via email or phone are expected but not always responded to.

👥 Customer Service Rating

Fair, with mixed feedback: positive for knowledgeable, friendly, and helpful staff in tool rentals, but Poor for wedding item issues involving unresponsiveness, rudeness, and lack of accountability.

💰 Pricing Feedback

Prices are considered too high after rebranding, less affordable than the previous Root Rents; some rentals described as affordable, offering good value for smooth experiences.

📋 Setup Tips

None mentioned for wedding arches; for wedding items, reviewers had to wash dirty dishes on-site due to poor condition upon arrival, highlighting the need to inspect items immediately during setup.

Location

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