Sterling Party Rental

(3.9)

26 reviews

About This Wedding Arch Rental Service

Sterling Party Rental provides a range of event equipment including tents, tables, chairs, and linens, suitable for weddings and parties. Reviews indicate mixed experiences: many praise the reliable setup, breakdown service, and reasonable pricing, with some highlighting same-day delivery capabilities. However, several customers report significant issues with delivery delays, no-shows, and inconsistent communication, particularly on weekends. No specific details on wedding arches are mentioned, but the service covers outdoor wedding needs like tents and seating.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No wedding arch styles or designs are mentioned in the reviews. The most commonly referenced rentals are tents (including sides), tables, chairs, and linens for outdoor weddings and parties.

⭐ Quality Rating

Good

📋 Delivery Time

Reviews mention typical delivery the day before events or early morning on the event day (e.g., 8:00 AM), with one instance of same-day emergency delivery. However, actual times vary due to reported delays or failures.

📝 Common Complaints

The most frequent complaints involve delivery failures or delays (e.g., no-show on event day without notice), poor communication (unanswered calls, no updates), rudeness from phone staff, and unprofessionalism (e.g., claiming closure on Saturdays after booking).

📋 Rental Terms

Limited details are provided; one review notes the company claims to be closed on Saturdays, which led to delivery issues despite a confirmed reservation. No other specific policies, guarantees, or terms like refunds are mentioned.

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Customers generally describe pricing as reasonable, well-priced, and offering good value for money, with several reviews calling it 'great prices' and competitive with other local vendors.

📋 Setup Tips

Reviews praise the crew's professional 'white glove' setup and breakdown services but provide no specific tips on maintenance or care. One positive note highlights efficient same-day setup for tents, tables, chairs, and linens.

Location

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