South Shore Party Rental

(4.7)
24 reviews

About This Wedding Arch Rental Service

South Shore Party Rental provides event rental services including wedding tents, arbors, tables, chairs, linens, and other essentials. Customers frequently praise the company's reliability, professional setup and teardown, and ability to handle last-minute needs for weddings and events. Setup for large tents typically takes about 2 hours, with positive feedback on quality and affordability, though a minority report issues with damaged items and inconsistent communication under new ownership.

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Additional Information

📋 Common Styles

The only style explicitly mentioned is an 'arbor,' used in a wedding setup alongside tents and linens. No other specific arch designs or recommendations are detailed in the reviews.

⭐ Quality Rating

Excellent

📋 Delivery Time

Setup for large events, such as a 40’x100’ wedding tent, typically takes about 2 hours, with descriptions of quick and efficient delivery and teardown overall.

📝 Common Complaints

Issues include damaged or stained rental items (e.g., ripped and stained chairs), poor responsiveness to inquiries (e.g., no email replies or return calls), inconsistent pricing (e.g., doubling online rates for October weddings), rudeness from staff, and unavailability of items despite initial quotes.

📋 Rental Terms

Reviews mention flexible policies such as free upgrades, setup and teardown services included, handling weather-related adjustments (e.g., reinforcing tents after high winds), and trust-based payments (e.g., leaving checks in a mailbox after hours). No formal guarantees or detailed terms are specified.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers generally describe pricing as reasonable, affordable, and offering good value for money, with fair rates highlighted for weddings and events. One complaint noted unexpected price doubling based on event date.

📋 Setup Tips

For tent setups, secure structures against high winds by reinforcing them promptly if weather changes occur, as one review mentioned the company returning to shore up a tent after unexpected gusts. No specific tips for arches or arbors are provided.

Location

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