Smith Brothers Tent Rentals

(3.9)

13 reviews

About This Wedding Arch Rental Service

Smith Brothers Tent Rentals receives mixed feedback, with many customers praising the reliability, cleanliness, and quick setup of their tents and event equipment for weddings and parties, often highlighting helpful staff like Kristin and Josh. However, some report issues with unresponsive or rude customer service, including unreturned calls, emails, and quotes. Pricing is described as excellent by satisfied users, and the company accommodates last-minute requests effectively when service is responsive. No specific details on wedding arches are mentioned in the reviews, which focus primarily on tents, tables, and chairs.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No wedding arch styles or designs are mentioned or recommended in the reviews; the feedback primarily focuses on tents and general event rentals rather than arches.

⭐ Quality Rating

Good

📋 Delivery Time

Quick setup is noted, with one review describing tent installation for a 200-person wedding as taking what felt like 10 minutes; no specific average times for other rentals are provided.

📝 Common Complaints

Unresponsive customer service, including not returning phone calls, emails, or quotes; rude staff behavior, such as hanging up on callers; and a general perception of the company not needing or wanting certain business.

📋 Rental Terms

No specific rental terms, policies, or guarantees are mentioned in the reviews.

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Positive feedback on excellent pricing and value for money, with one review noting 'excellent price' for tables, chairs, and other rentals; no negative pricing comments.

📋 Setup Tips

No specific setup, maintenance, or care tips are mentioned; one review praises the quick and easy setup process for tents without providing detailed instructions.

Location

Other Wedding Arch Rental Services in Allentown