ROYALTY PARTY RENTALS & DRESSES

(3.4)

11 reviews

About This Wedding Arch Rental Service

This party rental business provides items such as tables, chairs, tablecloths, dresses, suits, and event coordination services, potentially including wedding arches though not explicitly mentioned in reviews. Customers highlight flexible pricing and a wide variety of items, but experiences vary with delivery often running late (e.g., items arriving midday on event day after morning promises), occasional extra charges, and mixed customer service. Rentals typically involve drop-off the day before or on the event day, with pickup shortly after, and payments via methods like Zelle with itemized receipts.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned or recommended in the reviews.

⭐ Quality Rating

Unknown

📋 Delivery Time

Deliveries are often late, with items like tables and chairs arriving later than promised on the event day (e.g., expected by 9 AM but arriving at 11:30 AM or 2 PM; some drop-offs occur the day before for non-furniture items). Setup appears customer-assisted in some cases, with no standard time frame detailed.

📝 Common Complaints

Late or delayed deliveries and pickups (e.g., items missing or arriving midday on event day); unexpected extra charges (e.g., for additional chairs or adjustments not communicated); poor communication and unprofessional attitude from staff/owner; issues with event hosting, food quality, and related services like DJs when bundled.

📋 Rental Terms

Payments are handled via Zelle or direct, with itemized receipts; extra charges may apply for additional items or alterations (e.g., $15 for extra chairs, $24 balance adjustment); no formal guarantees mentioned, but flexibility in scheduling noted; customers sometimes assist with unloading/loading due to staff limitations.

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Mixed: some describe prices as 'super flexible' and good value with variety available locally; others call it 'overpriced' with hidden extra charges for alterations or delays, suggesting it's suitable only for emergencies.

📋 Setup Tips

No specific setup, maintenance, or care tips for wedding arches are mentioned; one review notes customers may need to unload items themselves if staff requires assistance due to personal circumstances like recent surgery.

Location

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