Rolling Hills Event Rentals

(4.7)
23 reviews

About This Wedding Arch Rental Service

Rolling Hills Event Rentals provides a range of wedding and event rental services, including arches, chairs, tables, lighting, and decor items. Customers frequently highlight the company's responsiveness, ease of communication, and inclusion of setup and teardown services. Pricing is generally described as affordable and reasonable. While most reviews report smooth experiences with reliable delivery and high-quality items, a few mention issues such as missing or damaged items, extended setup times, and stability problems with arches in specific instances. The business accommodates last-minute requests and short timelines effectively.

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Additional Information

📋 Common Styles

No specific arch styles or designs are commonly mentioned or recommended in the reviews; only a general reference to three arches is noted without details on types or aesthetics.

⭐ Quality Rating

Fair

📋 Delivery Time

Setup and teardown are typically described as fast and smooth, though one review mentions several hours for setting up three arches.

📝 Common Complaints

Common issues include arches falling over during setup or use, missing or mismatched items (e.g., podiums, vases), broken or dirty rental items requiring on-site cleaning and adjustments, and lack of compensation or follow-up for problems.

📋 Rental Terms

Rentals often include delivery, setup, and teardown services; the company accommodates short-notice bookings and last-minute additions; no explicit policies on guarantees or compensation are detailed, though flexibility during events like COVID-related changes is noted.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Customers consistently describe pricing as affordable, reasonable, and offering good value for money, with several reviews emphasizing it as a key positive aspect.

📋 Setup Tips

Reviews suggest preparing for potential cleaning of dirty items like vases and lanterns on-site; hiding or addressing broken parts during setup to maintain aesthetics; ensuring stability for arches to prevent falling, as instability was an issue in one case.

Location

Other Wedding Arch Rental Services in Davenport