ROAD RUNNER PARTY RENTALS

(4)
12 reviews

About This Wedding Arch Rental Service

Customer reviews for this party rental business, which includes items like tables, chairs, bouncy houses, and other event equipment, show mixed experiences. Positive feedback highlights reliable delivery when confirmed, clean equipment, affordable pricing, and helpful staff, with several customers planning to reuse the service for events like baby showers and birthdays. However, notable complaints involve poor communication, last-minute cancellations, and failure to deliver, leading some to recommend alternatives. No reviews specifically mention wedding arches, but general reliability and on-time setup are emphasized where service succeeded.

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Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews, as they focus on other rental items like tables, chairs, bouncy houses, and party machines.

Quality Rating

Good

📋 Delivery Time

Reviews frequently mention on-time delivery and pickup when service is provided, but no specific average times (e.g., hours) are detailed; issues with non-arrival occur in some cases.

📝 Common Complaints

Poor communication and reliability issues, including ghosting customers, last-minute cancellations, failure to deliver after confirming availability, and unresponsiveness to calls.

📋 Rental Terms

No specific rental terms, policies, or guarantees are mentioned in the reviews.

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Generally positive, with customers describing prices as the best around, affordable, and offering good value for money.

📋 Setup Tips

One review mentions staff providing pointers on using rented machines (e.g., cotton candy and sno cone machines), but no specific tips for wedding arches or general setup/maintenance are provided.

Location

Other Wedding Arch Rental Services in Hartford