Rhinebeck Party Rentals

(4.6)
19 reviews

About This Wedding Arch Rental Service

Rhinebeck Party Rentals provides a wide selection of wedding and event rental items, including tents such as tidewater sailcloth tents, tables, chairs, lighting, and bar setups, in excellent condition. Customers report timely delivery and setup, often on schedule or even ahead of time (e.g., two days early), with flexible order changes and last-minute accommodations. Pricing is generally viewed as reasonable and competitive, with strong emphasis on professional, responsive customer service from staff like Blanca and Jeronimo. While specific wedding arches are not mentioned, the company supports DIY and full-service setups for backyard and outdoor weddings, though occasional communication delays occur due to high demand.

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Additional Information

📋 Common Styles

No specific wedding arch styles are mentioned in the reviews. Common structures highlighted include tidewater sailcloth tents and large tents with bistro lighting, often used for outdoor weddings.

⭐ Quality Rating

Excellent

📋 Delivery Time

Typically on time, with examples including delivery within 2 hours for last-minute needs, setup two days in advance, and standard prompt drop-off and pickup without issues.

📝 Common Complaints

Occasional difficulties in contacting the company due to high volume and potential understaffing; website navigation and lack of online price guide; one instance of staff not assisting with pack-up.

📋 Rental Terms

Flexible order changes in the weeks leading up to events; last-minute rentals available; delivery and setup included, with options for early delivery; all items provided clean and in excellent condition; one-stop shop for multiple wedding needs.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reasonably priced and good value for money, competitive compared to other companies; wide selection across various price ranges; better value from this smaller company versus larger ones.

📋 Setup Tips

Company handles professional setup and layout suggestions (e.g., optimal tent placement); items delivered clean and organized; staff assisted with on-site fixes like heater repairs; for DIY weddings, early delivery allows time for personal setup.

Location

Other Wedding Arch Rental Services in Poughkeepsie