Provenance Rentals

(4.9)

80 reviews

About This Wedding Arch Rental Service

Provenance Rentals specializes in unique, vintage-inspired event rentals, including wedding arches like the Ilana Double Ring Rustic Arch, which customers praise for its beauty when decorated with flowers. The company offers flexible pickup and delivery options, competitive pricing, and high-quality inventory with excellent customer service, particularly from representative Anna, who provides setup guidance and accommodations. Reviews highlight reliability and professionalism, with minimal issues resolved promptly, making it suitable for weddings and events.

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Additional Information

📋 Common Styles

The most common arch style mentioned is the Ilana Double Ring Rustic Arch, noted for its rustic design that pairs well with floral decorations.

⭐ Quality Rating

Excellent

📋 Delivery Time

Unknown

📝 Common Complaints

Minimal complaints; one review mentions a small scheduling issue that was quickly resolved with helpful solutions. Overall, reviews are highly positive with no recurring issues.

📋 Rental Terms

Flexible pickup and delivery options; no cleaning required upon return as the company handles it; accommodations for special schedules and changes in orders; comprehensive inventory with professional handling and instructions provided.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing with positive value for money; customers appreciate the quality and uniqueness relative to cost, with no negative feedback on affordability.

📋 Setup Tips

Staff, such as Anna, provide hands-on demonstrations for setting up arches; thorough instructions are given for handling items, including what to bring for pickup and return; referrals to florists for decoration are offered to ensure compatibility with event themes.

Location

Other Wedding Arch Rental Services in Los Angeles