Protégé Events

(4.1)
9 reviews

About This Wedding Arch Rental Service

Customer reviews for Protege Events, a rental business serving weddings and events, show mixed experiences. Positive feedback highlights reasonable pricing, quick responses for last-minute needs, and helpful service for items like tables, chairs, linens, and heaters. However, several complaints focus on communication difficulties, unprofessional interactions, delivery delays (e.g., items arriving hours late on event day), and issues with securing rentals like tablecloths. No specific details on wedding arches are mentioned, but general rental reliability varies, with some customers recommending alternatives if possible.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews.

⭐ Quality Rating

Unknown

📋 Delivery Time

Delivery and setup times vary; one review notes morning drop-off with setup completed before leaving, but another describes a 3-hour delay followed by items arriving over 4 hours late on event day.

📝 Common Complaints

Poor communication and responsiveness (e.g., unanswered calls and texts), unprofessional comments from staff, forgotten or delayed deliveries (e.g., cocktail tables arriving late), and unavailability of additional items like table clips despite extra charges being quoted.

📋 Rental Terms

Extra charges apply for add-ons like table clips, but they may not be available; no other specific policies, guarantees, or terms are detailed.

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Positive overall, with customers describing prices as reasonable and great value for money, especially for last-minute rentals.

📋 Setup Tips

For securing tablecloths in windy conditions, tuck them under tables and secure with chairs, as done by a family member in one review; no tips specific to wedding arches are mentioned.

Location

Other Wedding Arch Rental Services in Visalia