PEAK Event Services

(3.4)

5 reviews

About This Wedding Arch Rental Service

Peak Event Services, a rental company in Boston specializing in event items including wedding setups, receives mixed feedback. Positive reviews highlight a wide selection of high-quality rentals such as chairs, tables, plates, flatware, glassware, and dance floors, with professional and responsive customer service that accommodates last-minute changes and specific load-in timings. However, some customers report severe negative experiences at the Boston location, including discriminatory treatment and unreliable delivery personnel who appear indifferent. No specific details on wedding arches are mentioned, but the overall service is praised for elevating events by planners and couples alike.

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Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews; feedback focuses on general rental items like chairs, tables, plates, flatware, glassware, and dance floors.

⭐ Quality Rating

Excellent

📋 Delivery Time

No specific average or typical delivery and setup times are mentioned, though one review notes the team's ability to accommodate requested load-in timings.

📝 Common Complaints

Discriminatory and racist treatment by the sales team at the Boston location; poor delivery experiences with indifferent employees; overall lack of care from staff, as confirmed by a venue manager.

📋 Rental Terms

Customers can make changes to rental orders up until the last few weeks; no other specific policies or guarantees are detailed.

👥 Customer Service Rating

Good

💰 Pricing Feedback

No feedback on pricing or value for money is provided in the reviews.

📋 Setup Tips

No setup, maintenance, or care tips for wedding arches or rentals are mentioned in the reviews.

Location

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