Party Pro Inc

(4.2)
72 reviews

About This Wedding Arch Rental Service

Customer reviews for this rental business, which includes party supplies and equipment like chairs, tables, and balloons, highlight a mix of experiences. Practical details include delivery and pickup fees of $65 each, even for local customers, and rental costs around $700 for event setups. Issues with equipment cleanliness, safety, and availability are noted, alongside inconsistent store hours and communication. Positive feedback focuses on helpful staff for in-store purchases and variety of options for events like birthdays and Halloween, but reliability for rentals varies.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews.

⭐ Quality Rating

Fair

📋 Delivery Time

No specific delivery or setup times are mentioned; one review notes rushed redelivery for missing items but no timeframe provided.

📝 Common Complaints

Filthy and poorly maintained equipment (e.g., dirty chairs, wobbly tables, incomplete umbrella stands); safety hazards like collapsing tables; missing rental items during delivery; damage to customer property (e.g., bent gate); inconsistent store hours and unavailability for pickups/drop-offs; poor responsiveness (e.g., not answering phone); high additional fees for delivery/pickup.

📋 Rental Terms

Delivery and pickup fees of $65 each; contracts specify drop-off times (e.g., 12pm-5pm), but adherence is inconsistent; no explicit guarantees or policies mentioned beyond standard rental expectations for clean, functional items.

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Generally viewed as expensive and not worth the value; $700 rental felt overpriced for neglected equipment; balloons and other items described as pricey compared to alternatives like Amazon.

📋 Setup Tips

No setup, maintenance, or care tips for wedding arches or related items are mentioned in the reviews.

Location

Other Wedding Arch Rental Services in Fontana