BG'z Party Rentals
Rialto, CA 92377, USA
Customer reviews for this rental business, which includes party supplies and equipment like chairs, tables, and balloons, highlight a mix of experiences. Practical details include delivery and pickup fees of $65 each, even for local customers, and rental costs around $700 for event setups. Issues with equipment cleanliness, safety, and availability are noted, alongside inconsistent store hours and communication. Positive feedback focuses on helpful staff for in-store purchases and variety of options for events like birthdays and Halloween, but reliability for rentals varies.
No specific wedding arch styles or designs are mentioned in the reviews.
Fair
No specific delivery or setup times are mentioned; one review notes rushed redelivery for missing items but no timeframe provided.
Filthy and poorly maintained equipment (e.g., dirty chairs, wobbly tables, incomplete umbrella stands); safety hazards like collapsing tables; missing rental items during delivery; damage to customer property (e.g., bent gate); inconsistent store hours and unavailability for pickups/drop-offs; poor responsiveness (e.g., not answering phone); high additional fees for delivery/pickup.
Delivery and pickup fees of $65 each; contracts specify drop-off times (e.g., 12pm-5pm), but adherence is inconsistent; no explicit guarantees or policies mentioned beyond standard rental expectations for clean, functional items.
Fair
Generally viewed as expensive and not worth the value; $700 rental felt overpriced for neglected equipment; balloons and other items described as pricey compared to alternatives like Amazon.
No setup, maintenance, or care tips for wedding arches or related items are mentioned in the reviews.
Rialto, CA 92377, USA
15553 Northwind Ave, Fontana, CA 92336, USA
1245 N Fitzgerald Ave # 110, Rialto, CA 92376, USA