Party America

(3.9)
262 reviews

About This Wedding Arch Rental Service

Party America is a locally owned party supply store offering a range of balloons, decorations, and event rentals including deliveries for items like balloons and chairs. Customers appreciate the helpful and kind staff, custom balloon designs, and on-time delivery services for events such as baby showers and graduations. However, following a move to a smaller location, many report a reduced selection of items and higher prices, making it less competitive compared to online options or previous experiences. Balloon arches can be assembled using store-purchased supplies, though color variety may be limited.

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Additional Information

📋 Common Styles

The reviews primarily mention balloon arches as the style customers sought to create using store-bought balloons, with no other specific arch designs or styles detailed.

⭐ Quality Rating

Good

📋 Delivery Time

Deliveries are described as 'right on time' for events like graduations and baby showers, with updates provided throughout the process, but no specific average times (e.g., hours or days in advance) are mentioned.

📝 Common Complaints

Limited selection and stock availability due to the store's relocation to a smaller space; high and overpriced items compared to online alternatives; balloons (especially aluminum ones) deflating quickly and not lasting as expected; occasional reports of unhelpful or miserable staff; sold-out items without recommendations.

📋 Rental Terms

The reviews mention delivery and pickup services for balloons and chairs with on-time execution and updates provided; no specific rental durations, deposit policies, or guarantees are detailed, though custom orders like balloon designs are accommodated.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Customers frequently describe prices as 'insane high' and overpriced, with even sales lacking appeal; many prefer purchasing online for 50% savings, noting poor value for money despite the local convenience.

📋 Setup Tips

One review notes purchasing balloons specifically to make balloon arches at home, highlighting the need for a wider color selection; aluminum balloons may not last beyond the first day even in air-conditioned rooms, suggesting careful handling or alternative filling methods (e.g., pure helium) for longevity.

Location

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