sassyfly luxury events llc
1202 Black Lake Blvd SW # D, Olympia, WA 98502, USA
About This Wedding Arch Rental Service
Olympia Party Planning and Rentals is a family-owned business offering event rentals including tents, chairs, tables, lighting, and dance floors for weddings and other events. Reviews highlight reliable on-time delivery and efficient setup, with most customers praising the high-quality, clean equipment and professional, flexible service from staff like Christina and Anthony. While the majority of feedback is positive, emphasizing stress-free planning and value, one review notes issues with package substitutions, pricing transparency, and unfulfilled agreements, advising to document everything in writing. Unique items like a wine barrel bar are appreciated, and the business accommodates remote locations.
Sumarizado pelo Grok
Additional Information
Common Styles
No specific wedding arch styles or designs are mentioned in the reviews; feedback focuses on tents, lighting, chairs, tables, and dance floors rather than arches.
Quality Rating
Excellent
Delivery Time
Deliveries are described as on-time with efficient setup and takedown, but no specific average times (e.g., hours) are provided; setups accommodate remote locations without noted delays.
Common Complaints
Package substitutions not handled 1:1 (partial credits and full price for additions), unexpected delivery fees despite package inclusions, unfulfilled verbal agreements (e.g., stringing lights), vendor recommendations leading to no-shows, and overall stress from lack of transparency; one review strongly advises getting everything in writing.
Rental Terms
Packages may not allow 1:1 substitutions (partial credit for removals and full price for additions); delivery is sometimes included but can incur fees; verbal agreements are not binding—everything should be in writing; business may decline services if standards don't align; smaller packages can sell out.
Customer Service Rating
Excellent
Pricing Feedback
Generally positive, with customers noting good value, reasonable prices, and savings exceeding costs (e.g., worth every penny); one complaint about overpaying (from $2,100 package to over $4,000 due to substitutions and fees), but overall seen as affordable and cooperative.
Setup Tips
No specific setup, maintenance, or care tips for wedding arches are mentioned; reviews praise professional crew efficiency and exact configurations but do not provide user tips.
Location
Other Wedding Arch Rental Services in Olympia
MJ Event Rentals
8227 Sweetbrier Loop SE, Olympia, WA 98513, USA
Celebrations Rentals & Events
4614 Lacey Blvd SE, Lacey, WA 98503, USA