Oasis Party Rental & Decor

(4)

37 reviews

About This Wedding Arch Rental Service

Customer reviews for this party rental business, which includes services potentially applicable to wedding events, show mixed experiences. Positive feedback highlights prompt and on-time deliveries, friendly service, clean items like tablecloths, and affordable pricing for rentals such as chairs, tables, canopies, balloons, and jumpers. However, several complaints focus on unprofessional communication, unexpected pricing changes including deposits, late deliveries (e.g., one hour delay), lack of setup assistance, disorganization leading to incorrect orders, and poor accountability such as unanswered messages. No specific details on wedding arches are mentioned, but general rental reliability appears inconsistent.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews.

⭐ Quality Rating

Unknown

📋 Delivery Time

Deliveries are described as prompt, same-day, or on-time in positive reviews, but one instance reports a one-hour delay. No average time is specified, and setup is not provided by the business.

📝 Common Complaints

Unprofessional communication and lack of transparency on pricing/deposits; late deliveries causing stress; refusal to assist with setup; disorganization leading to incorrect or missing items; unanswered messages and lack of accountability.

📋 Rental Terms

A $30 deposit is mentioned in one review, but customers complain about it not being disclosed upfront despite multiple inquiries. No other specific policies or guarantees are detailed.

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Positive feedback includes 'good prices,' 'great prices,' and value for money on items like balloons and tablecloths. One negative experience notes unexpected price changes and undisclosed deposits, leading to frustration.

📋 Setup Tips

No setup, maintenance, or care tips for wedding arches are mentioned. One review notes the business refuses to help with setup, stating they only drop off items.

Location

Other Wedding Arch Rental Services in Long Beach