Mullins Special Occasions, a division of Mullins Five Points Rental Inc

(4.5)

93 reviews

About This Wedding Arch Rental Service

Customer reviews for this wedding arch and party rental business, such as Mullins Special Occasions in Huntsville, AL, emphasize friendly and professional staff who provide efficient delivery and setup services. Rentals include unique pieces like tents and chairs suitable for events, with fair pricing noted. However, some customers report issues with item condition (e.g., beat-up chairs), unclear return policies leading to deposit holds, and occasional extra charges. The business operates with good hours including Saturdays and is praised for making large events straightforward, though hours could be extended.

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Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews; feedback focuses on general party rental items like tents and chairs.

⭐ Quality Rating

Good

📋 Delivery Time

Efficient and on-time delivery and setup are frequently mentioned, but no specific average times (e.g., hours or days) are detailed; one review notes arrival on time and scheduled teardown for large events.

📝 Common Complaints

Unclear return times leading to deposit holds; extra charges for mistakes (e.g., $111 fee); beat-up condition of some items like chairs; limited hours of operation.

📋 Rental Terms

Return area closes earlier than expected, potentially requiring next-day returns and holding of deposits; extra fees for errors or oversights; fair pricing with professional teardown when scheduled.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is described as fair, providing good value for large events; however, some dissatisfaction with unexpected extra charges.

📋 Setup Tips

No specific setup, maintenance, or care tips for wedding arches are mentioned; general praise for efficient delivery and professional teardown of rentals like tents.

Location

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