Maryland Event Rentals

(4.9)
40 reviews

About This Wedding Arch Rental Service

Customer reviews for this event rental business, which includes tents and related items suitable for weddings, highlight reliable delivery and setup typically occurring the day before the event with teardown the day after. The service is praised for high-quality products like tents, chairs, linens, and lights, with most customers noting excellent responsiveness and flexibility. However, some experiences involve communication delays and unannounced changes to delivery times. Pricing is generally viewed as reasonable, and the company accommodates adjustments, such as wrong booking dates, though confirming contract details is advised.

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Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews; the feedback primarily discusses tents (including large pole tents), string lights, tables, chairs, linens, and other event rental items rather than arches.

⭐ Quality Rating

Excellent

📋 Delivery Time

Delivery and setup are typically handled the day before the event, with teardown the day after; one review notes a promised 9am delivery delayed to 4:30-5pm without prior communication.

📝 Common Complaints

Poor communication, including unreturned calls, rude staff interactions, and unannounced delays in delivery times that disrupted planning.

📋 Rental Terms

Customers emphasize ensuring selected items are explicitly listed on the contract; the company offers flexibility for errors like incorrect pickup dates and accommodates changes with advance communication.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Rentals are described as reasonably priced with good value for money, providing everything needed for events without excessive costs.

📋 Setup Tips

Professional installers provide clear directions for use and maintenance upon setup; reviews recommend visiting the office in person for better coordination and ensuring all details are confirmed in advance.

Location

Other Wedding Arch Rental Services in Frederick