Luminous Events

(3.6)

25 reviews

About This Wedding Arch Rental Service

Luminous Events is a venue rental service praised for its clean, spacious facilities suitable for baby showers, birthdays, and parties, often including decorations like balloons and centerpieces that match event themes. Customers appreciate the attentive staff, ample parking, and inclusions such as fridges, sinks, and play areas for children. Setup and cleanup times are generally flexible, though some events have limited windows. However, issues like air conditioning failures in hot weather, occasional rudeness from the owner, and unprofessional handling of problems have been reported, potentially affecting comfort during events. Pricing is viewed as affordable, with packages that cover decor and allow outside food and beverages.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

Balloon arches and balloon bunches are the most commonly mentioned styles, often used as decorative toppers for parties and showers, with customization to match event themes.

⭐ Quality Rating

Good

📋 Delivery Time

Unknown

📝 Common Complaints

Air conditioning failures leading to uncomfortable heat during events, especially in South Texas; rude and unprofessional owner responses; lack of immediate fixes like fans or blowers; venue smelling of weed; scheduling issues such as locked doors during arranged viewings without notification.

📋 Rental Terms

Rentals include decorations like balloons, centerpieces, and tablecloths; setup and cleanup times are provided but can be limited; outside food and beverages are allowed in some packages; no refunds or immediate discounts for issues like AC breakdowns, but potential discounts for future events may be offered; timely responses to inquiries are expected but not always consistent.

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Customers describe pricing as affordable and the best in town, offering good value for the space, decor, and inclusions, with packages fitting budgets and seen as worth every penny.

📋 Setup Tips

Owners or staff can assist with setup to help finish early; ensure to confirm arrival times and call ahead if doors are locked; plan for potential limited setup windows by preparing in advance.

Location

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