Luma Designs

(4.4)

17 reviews

About This Wedding Arch Rental Service

Luma Designs offers rental services for wedding and event decor, including tables, chairs, benches, tableware, dance floors, bistro lighting, and modern pieces. Reviews highlight efficient and timely setup and breakdown, high-quality execution of event visions, and modern aesthetics, though experiences vary with some praising responsive communication and others reporting delays in responses and organizational issues. Pricing is seen as competitive by some, but others find it overpriced relative to service quality.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

Modern rental pieces, black and white checkered dance floors, bistro lighting, gold chairs; no specific wedding arch styles are mentioned in the reviews.

⭐ Quality Rating

Good

📋 Delivery Time

Timely and on-schedule delivery and setup, with quick and precise execution mentioned; specific times or averages not detailed, but breakdowns are also handled efficiently.

📝 Common Complaints

Poor communication and responsiveness (e.g., delayed email replies, lack of follow-up on quotes), disorganization (e.g., post-contract confirmations, poor planning coordination), terrible recommendations not fitting themes, rudeness, and taking advantage of limited competition.

📋 Rental Terms

No specific rental terms, policies, or guarantees are mentioned in the reviews.

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Mixed; some describe great value and competitive pricing for quality items, while others call it overpriced, especially given poor service, with warnings that 'cheaper doesn't always mean better.'

📋 Setup Tips

No specific setup, maintenance, or care tips for wedding arches or other items are mentioned in the reviews.

Location

Other Wedding Arch Rental Services in Chattanooga