KB Party Rental

(3.6)
18 reviews

About This Wedding Arch Rental Service

Customer reviews for this event rental business, which provides items like tents, chairs, and tables for weddings and other events, show a mixed experience. Positive feedback highlights professional service, punctual delivery, quick setup, and reliable accommodations for last-minute needs, with some customers praising the quality and appearance of setups like tents for anniversaries and showers. However, numerous complaints focus on unreliable delivery, no-shows on event days, poor communication after deposits, and issues with product specifications, such as incomplete tent enclosures. Practical details include options for tent walls to handle weather, deposits paid via cash app or similar, and setups that can be completed quickly in the morning of events. No specific mentions of wedding arches appear in the reviews.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No wedding arch styles or designs are mentioned in the reviews. The feedback primarily discusses tents (e.g., 20x40 size with side walls), chairs, and tables for events like weddings, baby showers, and anniversaries.

⭐ Quality Rating

Unknown

📋 Delivery Time

No specific delivery or setup times for wedding arches are mentioned. For other items like tents, reviews note quick morning setups, delivery the day before around 4pm (though sometimes not fulfilled), and punctual arrivals, but also frequent no-shows or delays until events begin.

📝 Common Complaints

The most common complaints include no-shows for deliveries on event days (e.g., chairs, tables, tent walls), poor communication after receiving deposits (unanswered texts/calls), late arrivals disrupting events (e.g., during funerals), misunderstandings about product specifications (e.g., incomplete tent enclosures), rudeness from staff, and lack of refunds for deposits after failures to deliver.

📋 Rental Terms

Reviews mention paying deposits immediately (often via cash app), full balances before delivery, and assurances for delivery times (e.g., day before around 4pm), but no formal policies, guarantees, or refund terms are detailed. Some experiences highlight unfulfilled promises without follow-up explanations beyond 'technical problems.'

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Limited pricing feedback is given; one review notes the company quoted lower than competitors, providing good value for a tent setup that 'looked great' and 'worked perfect' for an anniversary event. No broader comments on wedding arch pricing.

📋 Setup Tips

No setup, maintenance, or care tips are mentioned specifically for wedding arches. For tents, one review describes rushing to use plastic and tape to seal gaps in side walls for heating in cold weather, and general praise for quick, professional setups by the crew in the morning.

Location

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