ACA Event Rental
6515 SE Johnston St, Topeka, KS 66619, USA
Customer reviews for this rental business, which includes wedding-related equipment, indicate mixed experiences with a focus on general rental issues rather than specific wedding arches. Practical details include variable delivery times (e.g., instances of 2-2.5 hour delays), short advance reservation windows (e.g., 24 hours for some items), and pricing often described as competitive. However, frequent complaints highlight unreliable reservations, equipment not in ready condition, and unresponsive customer service, with no direct mentions of wedding arch styles, quality, or setup tips.
No specific wedding arch styles or designs are mentioned in the reviews.
Poor
Delivery and setup times vary, with reports of 2-2.5 hour delays; reservations often limited to short notice like 24 hours in advance, and some pickups not available as scheduled.
Late arrivals for delivery and cleanup (e.g., 2-2.5 hours late), equipment not prepared or in usable condition (e.g., not in 'wedding shape', malfunctioning trencher, tire blowout on trailer), unfulfilled reservations, refusal of refunds or adjustments, and unprofessional or indifferent staff responses.
Reservations may be limited to short advance notice (e.g., 24 hours for Uhaul); policies include no refunds for faulty equipment after brief use, no price adjustments for errors, and potential upcharges for unavailable reserved items.
Poor
Generally positive, with mentions of 'good prices' and 'best price for a trencher around'; however, frustration over lack of discounts for service issues.
No setup, maintenance, or care tips for wedding arches or related equipment are mentioned in the reviews.
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