Kansas Rental

(2.2)

11 reviews

About This Wedding Arch Rental Service

Customer reviews for this rental business, which includes wedding-related equipment, indicate mixed experiences with a focus on general rental issues rather than specific wedding arches. Practical details include variable delivery times (e.g., instances of 2-2.5 hour delays), short advance reservation windows (e.g., 24 hours for some items), and pricing often described as competitive. However, frequent complaints highlight unreliable reservations, equipment not in ready condition, and unresponsive customer service, with no direct mentions of wedding arch styles, quality, or setup tips.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews.

⭐ Quality Rating

Poor

📋 Delivery Time

Delivery and setup times vary, with reports of 2-2.5 hour delays; reservations often limited to short notice like 24 hours in advance, and some pickups not available as scheduled.

📝 Common Complaints

Late arrivals for delivery and cleanup (e.g., 2-2.5 hours late), equipment not prepared or in usable condition (e.g., not in 'wedding shape', malfunctioning trencher, tire blowout on trailer), unfulfilled reservations, refusal of refunds or adjustments, and unprofessional or indifferent staff responses.

📋 Rental Terms

Reservations may be limited to short advance notice (e.g., 24 hours for Uhaul); policies include no refunds for faulty equipment after brief use, no price adjustments for errors, and potential upcharges for unavailable reserved items.

👥 Customer Service Rating

Poor

💰 Pricing Feedback

Generally positive, with mentions of 'good prices' and 'best price for a trencher around'; however, frustration over lack of discounts for service issues.

📋 Setup Tips

No setup, maintenance, or care tips for wedding arches or related equipment are mentioned in the reviews.

Location

Other Wedding Arch Rental Services in Topeka