JZPC Party Rentals

(3.7)

22 reviews

About This Wedding Arch Rental Service

Customer reviews for JZPC Party Rentals show a mixed experience with party rental services, including items like tables, chairs, linens, and stages for events ranging from weddings to family parties of 80-260 people. Positive feedback highlights ease of pickup/drop-off, quick and professional deliveries, and accommodating last-minute requests, while negative reviews frequently cite poor customer service, rude staff interactions, delivery delays, and issues with order fulfillment or reservations. No specific details on wedding arches are mentioned, but general rental processes involve delivery and setup, with some customers handling loading/unloading themselves.

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Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned or recommended in the reviews.

⭐ Quality Rating

Unknown

📋 Delivery Time

Typical delivery times mentioned include prompt and quick setups for events, but one review notes a delay from the agreed 12pm to 3pm; another describes delivery within 10 minutes from a competitor.

📝 Common Complaints

Poor customer service including rude staff, hanging up on calls, failing to confirm reservations, delivery refusals or delays, disorganization, and forcing customers to handle loading/unloading themselves.

📋 Rental Terms

No specific rental terms, policies, or guarantees are detailed in the reviews, though cancellations due to delivery issues and last-minute accommodations are referenced.

👥 Customer Service Rating

Poor

💰 Pricing Feedback

Limited feedback; one review mentions receiving price estimates for tables and chairs but describes the interaction as rude, with no comments on affordability or value.

📋 Setup Tips

Reviews mention that customers may need to handle loading and unloading themselves due to delivery limitations, such as drivers refusing to bring items indoors beyond the front door.

Location

Other Wedding Arch Rental Services in San Bernardino