Imperio Decor & Event Rentals

(4.7)
17 reviews

About This Wedding Arch Rental Service

Customer reviews for Imperio Decor, a wedding arch rental business, predominantly praise the high-quality, customized decorations including balloon arches, with strong emphasis on attention to detail, creativity, and accommodating various events like weddings, birthdays, and baby showers. Rentals are described as unique and theme-specific, with reasonable pricing and professional service in most cases. Delivery and setup are noted as punctual and reliable, including short-notice accommodations. However, one review reports unprofessional in-store customer service. Overall, the service is recommended for its value and execution.

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Additional Information

📋 Common Styles

Balloon arches are the most commonly mentioned style, often highlighted for their beauty and customization to event themes.

⭐ Quality Rating

Excellent

📋 Delivery Time

Reviews mention punctual and on-time delivery with accommodations for short notice, but no specific average times are provided.

📝 Common Complaints

The primary complaint is unprofessional in-store customer service, including staff ignoring or being inattentive to a customer during an inquiry.

📋 Rental Terms

No specific rental terms, policies, or guarantees are detailed in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers frequently describe pricing as reasonable, fair, and offering good value for money, especially given the quality and customization provided.

📋 Setup Tips

No specific setup, maintenance, or care tips for wedding arches are mentioned in the reviews.

Location

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