I Do Weddings & Events

(4.2)

24 reviews

About This Wedding Arch Rental Service

The provided reviews focus on the wedding planning and coordination services of I Do Weddings and Events, led by Cody, rather than specifically on wedding arch rentals. Customers frequently praise the team's professionalism, organization, attention to detail, and ability to handle crises, such as last-minute venue changes or vendor issues, resulting in stress-free events that match clients' visions. Services include decorations, with positive feedback on execution but some notes of worn-looking furniture. Negative experiences highlight rudeness, condescending attitudes, unauthorized billing, double charges, and difficulties in retrieving personal or rented items post-event. No direct details on wedding arch rentals, delivery, setup, or specific policies are mentioned.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned or recommended in the reviews. The reviews discuss general decorations and event planning but do not reference arches.

⭐ Quality Rating

Unknown

📋 Delivery Time

No delivery or setup times for wedding arches are mentioned in the reviews.

📝 Common Complaints

While not specific to wedding arches, common complaints include unprofessional behavior such as rudeness and condescension toward guests and bridal parties, difficulties in retrieving rented or personal decorations post-event (e.g., items not returned despite follow-ups), unauthorized billing and double charges, and worn-looking furniture. Some reviews note a lack of empathy and poor post-event communication.

📋 Rental Terms

No specific rental terms, policies, or guarantees for wedding arch services are mentioned. However, general issues with the business include unauthorized card charges, double billing on invoices, and challenges in returning client-provided or rented decorations, with excuses like warehouse floods cited but not resolved. Clients are advised to document everything in writing.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Limited feedback on pricing; one review mentions unauthorized card charges and double billing for services already paid, leading to reimbursements but overall dissatisfaction with billing practices. No specific comments on value for money for arch rentals.

📋 Setup Tips

No setup, maintenance, or care tips for wedding arches are mentioned in the reviews. One review notes issues with post-setup retrieval of decorations but provides no guidance.

Location

Other Wedding Arch Rental Services in El Paso