Grand Event Rentals

(4.4)

78 reviews

About This Wedding Arch Rental Service

Grand Event Rentals provides a range of event rental items including tents, pipe and drape, linens, platforms, and tableware, suitable for weddings and other events. Customers frequently praise the responsive communication, efficient delivery and setup, and clean, high-quality items, with many highlighting staff like Taylor for helpfulness. However, some experiences involve incomplete deliveries or setup discrepancies, resolved post-event, and a strict 14-day cancellation policy for tents. Pricing is generally viewed as reasonable, and services support quick turnarounds for parties and receptions.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

Pipe and drape is the most commonly mentioned style, often used for event backdrops or divisions; no other specific arch designs like floral or wooden arches are referenced.

⭐ Quality Rating

Good

📋 Delivery Time

Unknown; reviews describe delivery and setup as efficient, seamless, and punctual without specific times, though one instance required a 2-hour rush for additional items.

📝 Common Complaints

Incomplete deliveries (e.g., missing pipe and drape pieces despite full payment), setup not matching expectations (e.g., incorrect configuration), potential overcharging if items aren't counted, and unhelpful customer service in isolated cases; tent cancellation policy limits refunds to 14 days prior.

📋 Rental Terms

Tent rentals require cancellation 14 days prior for partial refund; full payment is charged even if unused due to weather; orders are quoted and processed in advance, with post-event resolutions for discrepancies.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Prices are described as good and reasonable, offering value for money despite occasional delivery issues; no widespread complaints about high costs.

📋 Setup Tips

Count all delivered items (uprights, spreaders, fabric panels) against the order to avoid shortages or overcharges; have a planner or friend supervise delivery and setup on-site; for pipe and drape, verify configuration matches expectations, as adjustments may require self-pickup from the office.

Location

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