Go To Event Rentals

(4.5)
24 reviews

About This Wedding Arch Rental Service

Go To Events provides event rental services including decor, furniture, tents, and props for weddings and parties in Central Florida. Customers frequently praise the professional setup, timely delivery, and responsive staff like Kathleen and Alex, with many reporting seamless experiences and high-quality execution. However, some reviews highlight issues such as delayed communication, unaddressed damages, and perceived overpricing on certain items like linens. Rentals are available for pickup or delivery with setup options, and the company is noted for accommodating last-minute requests.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews; general decor and props like greenery, palace gates, and fountains are highlighted instead.

⭐ Quality Rating

Unknown

📋 Delivery Time

Reviews indicate timely and on-schedule delivery and setup, often described as 'seamless,' 'on time,' and completed in a 'timely fashion,' but no specific average times are provided.

📝 Common Complaints

Unresponsiveness and poor follow-up communication (e.g., excuses, left on read); overpricing and unexpected fees (e.g., $52 for two linens including pressing and rush fees); late pickup and unaddressed damages to venue property.

📋 Rental Terms

Rentals include options for delivery, setup, and breakdown; additional charges may apply for services like linen pressing or rush handling; no explicit guarantees mentioned, but some assurances of resolution for issues were not followed through.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally positive, with descriptions of 'great price,' 'realistic,' and 'not overpriced' for items like chairs, uplights, and decor; however, complaints about high costs for linens ($52 for two vs. expected $24) and unnecessary fees reducing perceived value.

📋 Setup Tips

No specific setup, maintenance, or care tips for wedding arches or rentals are mentioned in the reviews.

Location

Other Wedding Arch Rental Services in Orlando