Ganzer Equipment Co.

(4.6)
11 reviews

About This Wedding Arch Rental Service

Ganzer Equipment Rental receives predominantly positive feedback for wedding and event rentals, including tents, tables, chairs, dance floors, and chair covers. Customers highlight reliable delivery, professional setup, and high-quality, well-maintained items. Services are noted for flexibility in adjusting orders, on-time delivery, and accommodating changes, though one review mentions communication issues due to staffing shortages. Overall, the business is recommended for its customer service and value in event planning.

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Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews, as the feedback focuses on other rental items like tents, tables, chairs, dance floors, and chair covers.

⭐ Quality Rating

Unknown

📋 Delivery Time

No specific delivery or setup times for wedding arches are mentioned; one review notes general delivery was 'on time' for chairs and tables.

📝 Common Complaints

The primary complaint involves poor communication, including lack of callbacks and unrecorded inquiries, leading to last-minute issues for an event (possibly a wedding reception) due to apparent short staffing.

📋 Rental Terms

Reviews mention flexible terms such as discounts for early returns (e.g., charged for 1.5 days instead of 2), adjustments to quantities as needs change, and provision of samples or custom orders like sashes in specific colors; no guarantees explicitly stated.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback on value for money, with mentions of 'great service and value,' discounts for early returns, and overall affordability implied through repeated recommendations for events.

📋 Setup Tips

No setup tips for wedding arches; however, for related items like chair covers and sashes, reviews note that items arrive pressed and wrinkle-free in easy-to-carry bags, with demonstrations on tying sashes and provision of laundry bags for easy return after use.

Location

Other Wedding Arch Rental Services in Erie