Galaxy Party Supply

(3.7)

27 reviews

About This Wedding Arch Rental Service

Customer reviews for this party supply rental business, which includes various event equipment like helium tanks, inflatables, and U-Haul services, show mixed experiences. Positive feedback highlights affordable pricing, quick delivery for some items (e.g., inflatables delivered in the morning), and friendly staff in select cases. However, recurring issues include faulty equipment, unreliable repairs, incorrect item sizes or colors, late deliveries, and unprofessional customer service. No reviews specifically address wedding arch rentals, so details on arch styles, setup, or quality are unavailable.

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Additional Information

📋 Common Styles

No wedding arch styles or designs are mentioned in the reviews.

⭐ Quality Rating

Unknown

📋 Delivery Time

For inflatables like jump houses, delivery is typically in the morning; no specific times for other rentals or wedding arches are mentioned.

📝 Common Complaints

Faulty equipment (e.g., helium tank valves causing leaks), poor repair quality leading to deformed items, incorrect item sizes or colors, unreliable delivery and pickup, unprofessional and dismissive customer service, and overcharging for smaller-than-requested items.

📋 Rental Terms

Partial refunds mentioned in one case (half of payment refunded for unusable helium tank); no full guarantees or specific policies for wedding arches or general rentals are detailed.

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Mixed; some describe it as the cheapest option with good value for inflatables, while others complain about overcharging for smaller items or used equipment not matching the 'new' price (e.g., $7.5k for a mechanical bull).

📋 Setup Tips

No setup, maintenance, or care tips are mentioned for wedding arches or any rentals.

Location

Other Wedding Arch Rental Services in Salinas