Five Star Event Rentals dba SD Party Rentals

(3.9)
25 reviews

About This Wedding Arch Rental Service

SD Party Rentals offers a range of event rental items including tables, chairs, linens, tents, dance floors, and unique pieces like bar height tables. Customers frequently praise the company's reasonable pricing, on-time delivery and setup services, and accommodating staff, particularly Mark and Daphne. However, some reviews highlight issues with responsiveness, unprofessional behavior, and poor phone interactions. While the business supports various events like weddings, family gatherings, and parties, specific details about wedding arches are not mentioned in the provided reviews.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned or recommended in the reviews. The reviews focus on general rental items like tables, chairs, linens, tents, and dance floors.

⭐ Quality Rating

Unknown

📋 Delivery Time

Delivery and setup are described as quick, easy, and on-time in several reviews, with no specific average times provided; examples include same-day or last-minute requests fulfilled promptly.

📝 Common Complaints

Unreliability in responding to calls, lack of callbacks, unprofessional and inappropriate behavior (including harassment and targeting families), hanging up on customers during inquiries, and overall poor service in isolated cases.

📋 Rental Terms

The company provides delivery and pickup services to ensure timely setup for events; they accommodate last-minute requests and offer customization options like tents and furniture suggestions; no specific guarantees or detailed policies are outlined in the reviews.

👥 Customer Service Rating

Mixed, but generally Good to Excellent in positive reviews praising friendliness, professionalism, and accommodation, contrasted by Poor ratings for unresponsiveness and rude interactions.

💰 Pricing Feedback

Frequently described as reasonable, great rates, and providing good value for money, with customers noting affordability for regular and special occasion rentals.

📋 Setup Tips

The company handles setup and takedown quickly and easily; customers appreciate professional installation that arrives and is picked up on time, with no user-specific maintenance or care tips mentioned.

Location

Other Wedding Arch Rental Services in Oceanside