Event Source - Ferndale

(4.7)

19 reviews

About This Wedding Arch Rental Service

Event Source provides a wide selection of event rentals for weddings and other occasions, including tables, chairs, linens, pipe and drape, and silverware. Customers frequently praise the professional delivery, setup, and pickup services, which are described as punctual and efficient, even in challenging venues. The business offers a showroom for viewing items, reasonable pricing with budget considerations, and strong customer support from staff like Kate, Pamela, Suzanne, and Pam. However, there are isolated complaints about product quality, such as tarnished silverware, and return processes. No specific details on wedding arch rentals are mentioned in the reviews.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned or recommended in the reviews.

⭐ Quality Rating

Good

📋 Delivery Time

Delivery and setup are described as punctual, prompt, and efficient, but no specific average or typical times are provided.

📝 Common Complaints

Tarnished and pitted silverware, poor condition of rented items not checked before delivery, dismissive customer service response to complaints, and long wait times during rental returns.

📋 Rental Terms

No specific rental terms, policies, or guarantees are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Costs are generally described as reasonable and budget-friendly, with staff providing suggestions within specific budgets; one review notes items as 'a bit pricey' but still worthwhile for the selection and quality.

📋 Setup Tips

Professional setup and teardown are handled by the team, including on-site adjustments and measurements for items like pipe and drape; no specific tips for customer-managed setup or maintenance of arches are mentioned.

Location

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